Which Areas Do We Deliver To?
Local Delivery Postal Code Coverage:
V3A, V3B, V3C, V3E, V3J, V3K, V3L, V3M, V3N, V3R, V3S, V3T, V3V, V3W, V3X, V3Z, V4A, V4B, V4C, V4E, V4G, V4K, V4L, V4M, V4N, V4P, V5A, V5B, V5C, V5E, V5G, V5H, V5J, V5K, V5L, V5M, V5N, V5P, V5R, V5S, V5T, V5V, V5W, V5X, V5Y, V5Z, V6A, V6B, V6C, V6E, V6G, V6H, V6J, V6K, V6L, V6M, V6N, V6P, V6R, V6S, V6T, V6V, V6W, V6X, V6Y, V6Z, V7A, V7B, V7C, V7E, V7L, V7M, V7N, V7P, V7R, V7T, V7V
Delivery Fees
| Zone | Postal Codes | Regular Fee | Orders $100+ |
|---|---|---|---|
| Zone 1 | V6X, V6Y, V7A, V7E, V7C, V7B, V6P, V6V, V6W | $10.00 | FREE |
| Zone 2 | V6G, V6E, V6Z, V6C, V6B, V6A, V5L, V5K, V5C, V5B, V5G, V5H, V5J, V5E, V3N, V3L, V3M, V5S, V5R, V5M, V5N, V5P, V5X, V5W, V5V, V5T, V5Y, V5Z, V6H, V6J, V6K, V6L, V6M, V6N, V6S, V6R, V6T | $11.00 | $1.00 |
| Zone 3 | V4K, V5A | $12.00 | $2.00 |
| Zone 4 | V7T, V7P, V7M, V4M, V4L, V4G, V4C, V4E, V3W, V3V, V3T, V3R, V3K, V3J, V3C | $13.00 | $3.00 |
| Zone 5 | V7V, V7L, V3X, V4P, V4A, V4B, V3Z | $15.00 | $5.00 |
| Zone 6 | V7R, V7N, V3B, V3E | $18.00 | $8.00 |
| Zone 7 | V4N, V3S, V3A | $20.00 | $10.00 |
Note: Delivery fees are non-refundable.
Delivery Schedule
The following postal code areas will be delivered during the daytime on the next business day:
V3T, V3V, V3R, V4C, V4G, V4E, V3W, V4N, V3S, V3A, V3X, V3Z, V4P, V4A, V4B, V4K, V4M, V4L
All other listed postal code areas follow our regular delivery schedule.
How Does Local Delivery Work?
Orders placed before 4:00 PM PST may qualify for same-day delivery. Orders placed after 4:00 PM, on holidays, or outside of regular business days will be delivered on the next business day.
Please use the postal code list above to check whether your address is within our local delivery area. If your postal code is not covered, the local delivery option will not appear at checkout.
Same-day delivery depends on product availability:
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All items in the order must be available together at one location.
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Orders will be prepared from the nearest location that has the full order in stock.
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If the items are not available at the same location, same-day delivery may not be available.
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Some postal code areas are only available for next-day daytime delivery. Please refer to the delivery schedule above for details.
Age Verification Upon Delivery
Our delivery service requires that the recipient be 19+ years old. A valid government-issued photo ID will be required at the time of delivery to verify age.
If the recipient cannot provide acceptable ID or does not meet the age requirement, the order may be returned. A 50% restocking fee may apply, and the delivery fee is non-refundable.
Missed Deliveries
Customers must be available to receive the delivery in person.
If a delivery is missed and returned to us, you will be refunded the order total minus any delivery costs already paid.
Alternatively, you may choose to pick up the item at our location to avoid any refund penalties.
Delivery Updates
Our delivery driver will send you a text message approximately 10 minutes before arrival.
Please make sure:
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The phone number provided at checkout is correct, and
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Your phone is turned on,
so you do not miss the delivery.
Delivery Delays
While we strive to ensure timely delivery of all orders, occasional delays may occur due to unforeseen circumstances such as traffic, weather, high order volume, or other unexpected events.
If your delivery is delayed, please don't hesitate to reach out to us at info@zenovapevancouver.ca. We will review the situation and do our best to assist you.
Delivery Service Disclaimer
Zeno Vape is not responsible for delays once the order has left our premises.
For any concerns regarding delayed delivery, please reach out to us at info@zenovapevancouver.ca.
Thank you for choosing Zeno Vape. We appreciate your cooperation in ensuring a smooth delivery experience!